Shane and the Mnemonic team have managed all of our IT needs for our small business for several years now. I am not sure where we would be without them – literally! We have offices in NY and LA, with dozens of employees that rely on Mnemonic all day every day. They make sure our computers, email, and internet are fully functional and working as efficiently, effectively and safely as possible. I can say with confidence that we are a high maintenance client and they continue to be available, accessible, knowledgeable, patient and kind. They are a crucial and integral part of our daily success.