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Back
  • Home
  • About Mnemonic
    • About Us
    • Elevator Pitch
    • Technician Commandments!
  • Services
    • Microsoft Azure and Virtual Desktops
    • Backup & Disaster Recovery
    • Cold Storage
    • Data Archiving
    • Email (Office 365 & Google Workspace)
    • Email Archiving
    • Managed Anti-Spam
    • Managed Anti-Virus & EDR
    • Managed Services
    • Network Support
    • Office Moves
    • Phone (VoIP)
    • Security
    • Virtualization
    • Web Content Filtering
    • Work From Home (WFH)
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  • Managed Services

Managed Services

Worry-Free Total IT Management at a reasonable price

Unless you have a professional IT person in-house, then most likely you, an employee or a friend is helping with managing your network.  Chances are that many essential system checklists are missed and you are not ready for a disaster, data loss, hack or anything that can put your data, hence your business at risk.  Most of us let a mechanic work on our car, a Doctor to check our health, a plumber to fix the leak, but for some reason when it comes to one of the most important assets that run our business, we trust the least experienced person or sometimes no one at all. 

Managed Services is just that, we are a professional IT team that takes over your network management and give you peace of mind that your data is secure and safe, even after a disaster, your users get professional tech support and are educated to keep the network safe at a fixed cost with no surprises.  We can be a great addition to your in-house IT too as we take away the daily grind and let them work on bigger projects.

IT Management off your desk at a fixed and monthly cost

What does that mean to you?

  • Full experienced IT Staff at a fraction of the price of a single in-house IT Admin
  • Fixed monthly cost with no surprises
  • Peace of Mind
  • Guaranteed backup monitoring and alert management to make sure you can recover from the worst disasters
  • Managed and scheduled Security update on all computers
  • Reduced Downtime Risk
  • Even if you currently have an IT in-house, this could be a perfect addition to an in-house IT Manager who doesn’t want to hire more technicians

What does Managed Services mean to your organization:

  • Unlimited business hours Helpdesk for all your employees at a fixed monthly cost with our friendly and professional staff
  • Monthly Review and Maintenance of the IT system
  • Fast Response Time
  • Emergency Onsite Response
  • IT Plan to make sure your business IT infrastructure is in good shape
  • Monthly site review with a full maintenance

Automated Tasks

  • 24x7x365 Monitoring of all Essential IT Equipment
  • Backup Monitoring
  • Server and Workstation Management
  • Security Updates (We’ll make sure your computers are all up to date with their security updates)
  • Complete Backup Monitoring and Management
  • Proactive Management with sophisticated checklists to make sure your business is running optimally
  • Secured Environment for users
  • Host of optional services (Web Filtering, Managed Anti-virus, Online Backup, Security Monitoring) at low monthly costs or built into some of our packages
  • Cloud Expertise
  • Asset Monitoring with reporting features
  • Month end reporting on system health
  • Professional Consulting for Growth or Reduction in Business Size and capabilities

Optional Services

  • Disaster Recovery Planning
  • Relocation Services
  • Phone / VoIP Services
  • Data and Email Archiving

Mnemonic helps you focus on your business, instead of dealing with the IT infrastructure and concerns. We really mean this and don’t want this to come across as an insincere sales pitch with some empty words on a website. Our customers will back us up on this.   We become your IT and handle all the above as if you have a full time in-house IT. Even for our smallest office sizes, we provide enterprise-level support in a dignified and professional way.

You will know exactly what your monthly charges entail and there will never be any surprise billing or surcharges without your written approval. You pay for exactly the services you obtain from us and can easily integrate those costs into your yearly budget.

You have the option to grow as you need and the flexibility of services that much like an option on a car, allows you to add features and even remove based on needs.   Many business owners have enough on their plate to also deal with the daily IT concerns and many don’t have the IT budget to hire a full-time Technician to handle a small to medium sized office.

What makes Mnemonic Managed Services an asset to any firm is the fact that we act as a full time IT staff with quick response to user needs as well as total system management to give you a piece of mind about your IT infrastructure and protection of one of your most valuable assets, your data.

This doesn’t mean that your existing IT Manager can’t benefit from our services too. Maybe you were thinking of hiring a new tech, but after analyzing the salary, benefits, and overhead, you thought otherwise. We could be a perfect augmentation for your in-house IT, specifically in managing the network while they focus on other tasks and at a fraction of hiring a new technician, with the benefit of having a professional IT Team at their fingertips.

PLEASE CONTACT US WITH ANY QUESTIONS YOU MAY HAVE OR
FOR A FREE CONSULTATION: CONTACT US

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Services

  • Backup & Disaster Recovery
  • Cold Storage
  • Data Archiving
  • Email
  • Email Archiving
  • Managed Anti-Spam
  • Managed Anti-Virus
  • Managed Services
  • Network Support
  • Office Moves
  • Phone (VoIP)
  • Security
  • Virtualization
  • Web Content Filtering

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